Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us.
We typically ship all orders within 7-10 business days. You have up to six hours from when the order is placed to make any changes. After this period, we are unable to modify the order.
We typically ship all orders within 7-10 business days. You have up to six hours from when the order is placed to cancel the order. After this period, we are unable to cancel the order.
All of our products are proudly manufactured and fulfilled in the heart of Louisiana, USA!
Most of our metal signs are powder coated for maximum durability that will last for decades! However, if a metal sign is ordered in our Silver finish, it can rust if left in the elements for extended periods of time.
We make every effort to accurately display all of our designs and products. Please note that some listings make use of life-like renderings instead of photos to show how the item will look.
Due to our items being personalized and made-on-demand, we are unable to accept any returns.
Please allow 10-15 business days from the time an order is placed to be delivered. In rare instances, there may be a delay of the time frame of shipping due to unforeseen imperfections in pieces. In these instances, we will do our best to communicate the delay.
Contact our support team for any items that arrive damaged, defective, or if the wrong item was delivered. Please include a photo of the item and we'll arrange a replacement item to be sent out as soon as possible. This needs to be done within 2 days of receiving the order. Once 2 days have passed since the receipt of the item, we will no longer issue replacements or refunds.
At this time we can only fulfill orders within the USA. Hopefully we can ship worldwide any time soon.